After you make your purchase at our Credit Card processor, you will be returned to the Rincon Hosting Inc. website and your pick(s) will be displayed. We will NOT send an email as we previously have done.

Please send an email to Support at Carlos@CarlosPicks.com and we will get you your pick. If you do not recieve an answer back from us, please check your spam folders. Also, please add Carlos@CarlosPicks.com to your spam filter whitelist to insure that you recieve our emails.

Yes, our single game and multiple pick package picks are guaranteed. If your single game pick package is not a winner, you will be given the opportunity to select another pick package of the same value for FREE! In the case of multiple pick packs, we guarantee that if you have more losers than winners we will replace your losing pick package with a pick package of equal value for FREE! For subscription, season buys or any other special packages the guarantee is not applicable.

A losing pick package is defined as one that has more losers than winners based on closing odds posted on our website.